Frequently Asked Questions
Everything you need to know about shopping with BRIELLE.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 5 business days of receipt.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
What payment methods do you accept?
BRIELLE accepts all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Buy Now, Pay Later options via Klarna.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from recycled or organic materials, and we audit our factories annually for fair labor practices.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking link. You can also track your package directly through your BRIELLE account dashboard.