Returns & Exchanges
At BRIELLE, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, we offer easy returns and exchanges within 30 days of delivery for all unworn items with original tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.